All our staff is well trained with the know-how of customer service regarding the products and services we offer. We take pride in what we do and most importantly, we take your feedback as the most valued input to our business operations.
With a strong belief of exceeding our customer expectations every time, we have established ourselves as a service differentiator in the optical industry. We have various sources of feedback, both in the branch and online wherein we offer the client to provide insights of both compliments and suggestions to continue our trend of exceeding client’s expectations.
We thank those who have assisted us to become brilliant at this and we continue to look forward for your support.
Should you wish to leave a comment, or, alternatively, please feel free to write to us about your experience to info@visioncarezambia.com. We have our customer service personnel responding with the feedback within 24 hours.